Reviews

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Excellent customer service at all points of thie process. from the office personnel (Frank) to the tech (Jayden) arriving on time and professional. I will highly recommend Ohana Chem to my ohana. 5 starts well worth the experoance. Mahalo

Norman Llanos Avatar Norman Llanos

The guys were great! On time, professional and did an amazing job on our stained carpet and couches. Will definitely recommend Ohana Chem Dry.

Barbara Mapa Avatar Barbara Mapa

Worked diligently to clean up a mess and thank goodness some markings were water soluble. Although they said would dry in 3-4 hrs, found areas still wet so don't recommend returning furniture, tables, etc. till the next day to give areas more time to dry. It would help if all windows/doors were open for air/sun to help the drying process. No odors involved. Would definitely hire them again in the future. Workers very cooperative and helpful especially when they had to lug their machines up 30 stairs from the street. Thank you for your kokua and great work ethics.

Alvin Won Avatar Alvin Won

Chem-Dry is amazing! The cleaners were so friendly, professional, and did a great job. Our area rug and couch looks brand new and smells so good. If you need furniture or carpets cleaned Chem -Dry is the company to call. Thank you Chem-Dry for exceptional service!

Xandra Budd Avatar Xandra Budd

Great work by the two young men who cleaned our area rugs and several pieces of upholstered furniture. They arrived on time and did a very thorough job.

Diane Martin Avatar Diane Martin

Website booking was very easy. Technicians were on time and very courteous. The cleaning was reasonable quick and quality of work was outstanding. Mahalo!

k Avatar k

Ohana Chem dry did wonderful job on our carpet and tile grout. Technicians were knowledgeable. Only thing I wish I knew the pump machinery was very loud good thing no one complained in the condo. Would recommend this company.

Stacey Arakawa Avatar Stacey Arakawa

Very professional job! Love the work they did. Definitely recommend them and will be using their service again!

jordang1129 Avatar jordang1129

Service is always great! Technicians are efficient and professional. Recommend them if needed!

Cory Favors Avatar Cory Favors

I would definitely use a Ohana Chem Dry again. Their workers are very respectful great personality and cares a lot about my needs. I would definitely recommend them to anyone that needs carpet cleaning or even tile cleaning. Thank you so much Ohana Chem much happier Dry for making my day. Chris and Jaden who came over did a great job.

Saundra Gentzler Avatar Saundra Gentzler

Excellent work! They got rid of the bad smell of my new home carpet and 1 big stain. Previous owner said she hired a different company to clean it but I see Chem Dry did a better job! Highly Recommended!!

Lia Lia Avatar Lia Lia

My experience with Ohana ChemDry has been a very pleasant and professional experience. Frank and his team were were detailed from beginning to end. He is a hard worker and a blessing to work with. Our carpets are clean and we received many compliments on a job well done. Thank you Frank and team!

Melissa Wilkins Avatar Melissa Wilkins

Very good job. Our carpet looks and smells much better now. Thank you for your job well done

ton ton Avatar ton ton

My 2 year old decided to rub diaper cream into my fabric couch. Any parent knows that this is miserable to get off! I spent hours trying to get it off and finally called them. The had someone out the same day, and in 40 minutes had it completely done and looking brand new. Very impressed by the work and the customer service. Would definitely call them again!

McKenzi Sommerfeldt Avatar McKenzi Sommerfeldt

Great experience overall. The communication was fantastic and their rates were very competitive. Chris did a fantastic job, very thorough and polite throughout the service. Will absolutely refer and utilize Ohana ChemDry again!

Jesica Mundy Avatar Jesica Mundy

Technicians Chris & Thorn were prompt, friendly and very professional. They did an absolute wonderful job! The online schedule is very convenient. I will definitely use Ohana Chem-Dry again!

Ruby Lobetos Avatar Ruby Lobetos

I've used this company many times in the last several years in my rental properties. I have always been pleased with their results. Their service is very reasonably priced. I definitely recommend them.

Alyse Praytor Avatar Alyse Praytor

We have used Ohana Chem-Dry for years. We have a real estate company and manage rental properties. The crew and proprietor are courteous and passionate with the service they provide. Quick response in service and always on time. Love their work and will continue to utilize their services. I'm not one to do reviews on companies but this one, was a no brainer :0) Highly recommend to give them a try. What have you got to lose? Dirt and Grime maybe...

Tatiana Montez Avatar Tatiana Montez

I have been using Frank and his team for years to clean the carpets in my listings. I just had an appointment today and the service was amazing as always. The online scheduler is so easy to use with upfront pricing. Thank you Frank and Nick for providing amazing service.

Eric Y Avatar Eric Y

Had my couch cleaned and treated for pet odor after moving by Chris. Chris took took extra time to break down their process and answered all of our questions enthusiastically. I unfortunately could not get my jute rug cleaned due to risk of ruining it, but I was happy that Chris took the extra precaution to ensure that they didn’t ruin any of my belongings! He even gave me advice on how to clean it since they could not. I would recommend Ohana Chem Dry to everyone looking for a great price and customer service.

Laura Green Avatar Laura Green

Very responsive and efficient team. Easy to work with which is rare in Honolulu area. Chris and his team did a great job in explaining the cleaning process and did a great cleaning job for our sofas and rugs. I would definitely use their service again.

Asia Keto Queen Avatar Asia Keto Queen

Ohana Chem-Dry did a great job. Chris and Thorn were excellent - Prompt, professional, friendly, and very knowledgeable (I had specific questions about tile cleaning and they followed up with good advice). My carpets look fantastic! I will definitely use Ohana again.

keef rocker Avatar keef rocker

Got our carpets deep cleaned with PURT in our 4 bedroom home today, 5/5/22. Booked the appointment with Frank who was easy going, knowledgeable, and pleasant to talk to over the phone. The techs, Colby and Keoki were professional, friendly, and efficient. They explained steps throughout the process and showed us how much pet hair/grime they got out of our carpets. So far so good, we’re happy with the results… the stench of pet urine/odor has gone away and the carpet no longer feels “sticky” to walk on. Thank you Chem Dry!

Rachelle Mojado Avatar Rachelle Mojado

Frank and his helper showed up on time here at the MVT, and Did an excellent job cleaning our carpet that hadn’t been cleaned in over four years. Very professional and fun to deal with.. Ohana, We will use them Frank and Ohana Chem-Day again next year! Thank you, Rusty and Jennifer Dailey

Rusty Dailey Avatar Rusty Dailey

Getting the home ready for move out day! Chem-Dry is a quality carpet cleaning service backed up with outstanding customer service! Ohana Chem-Dry was able to restore the life of my carpet from how dirty my dog got it. I am impressed with their 30 day guaranty. I highly recommend to all if you want your carpets to look amazing!

Catherine Martinez Avatar Catherine Martinez

I can't say enough about Frank he took the time to listen to our needs and then gave us options as to what needed to be done with the pet urine left behind from previous tenants pet. He was also very accommodating with scheduling us right away. Very knowledgeable and professional we will use Ohana Chem -Dry for all our carpet needs in the future. Thank you Frank

Tim Barnett Avatar Tim Barnett

Frank at Ohana Chem-Dry did an excellent job on our carpet!! Stairs are a high traffic area, but he got the stains out, and carpet came up beautifully clean. It has remained clean with Chem-Dry unlike with other solutions, where stains return after a week. I am very happy with the service- Frank is very professional and I will be using his service again next time!!!!

Linda Most Avatar Linda Most

Excellent service! Owner is fun to talk to. Would not use any other carpet cleaning. It's also local owned business. 🤙

Cecily Moreau Avatar Cecily Moreau

Frank did a great job. I would use his services again.

colin chung Avatar colin chung

Getting the home ready for move out day! Chem-Dry is a quality carpet cleaning service backed up with outstanding customer service! Ohana Chem-Dry was able to restore the life of my carpet from how dirty my dog got it. I am impressed with their 30 day guaranty. I highly recommend to all if you want your carpets to look amazing!

Catherine Martinez Avatar Catherine Martinez

I've used Ohana Chem-Dry several times to clean the carpet in my rental units and they do an awesome job. Frank is easy and flexible to work with. He does quality work. I'm happy!

Ethel Alejado Avatar Ethel Alejado

Frank did a great job. I would use his services again.

colin chung Avatar colin chung

Frank did a great job. I would use his services again.

colin chung Avatar colin chung

Though it was a small job it was done very well and professionally. There were no wet or over saturated spots on the chair.

Phyllis Adriano Avatar Phyllis Adriano

Frank and his sons did a great job on my carpets. They were efficient, professional, and friendly. Very happy with the results!

Sarah Smith Avatar Sarah Smith

Awesome and friendly service. Our couches always look like new after a visit. Not to mention they are always great with our small puppy and very family friendly!

Hope Crutcher Avatar Hope Crutcher

Awesome and friendly service. Our couches always look like new after a visit. Not to mention they are always great with our small puppy and very family friendly!

Hope Crutcher Avatar Hope Crutcher

Very impressed with there work. They did not disappoint. Very professional and respectful. They were able to get my carpet ready for the landlord inspection. Looks brand new.

Bryant Luckett Avatar Bryant Luckett

Ohana doesn’t disappoint. They’ve been cleaning my sofa every year for several years now. It gets a fair amount of use and it’s white so it starts to look pretty rough in 12 months. After Ohana cleans my sofa, it looks almost new! Frank and son also charge a reasonable rate for the work they do.

Ann Garrett Avatar Ann Garrett

Frank Kelso takes the time to explain everything in detail and makes sure you understand the process and how they can assist with making your carpet "like new". With Ohana Chem Dry you also don't have the hours upon hours and even days wait for your carpet to dry. A few hours of fan time and you're good to go. We've tried other carpet cleaners before and will never use another company. You have a fan for life:) Thanks, Frank and Ohana Chem Dry.

Amy Luke Avatar Amy Luke

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