Reviews
See What Our Customers Are Saying…
I've been using Ohana Chem Dry fir the past couple of years. Excellent customer service, friendly employees, very reasonably priced. Excellent work.
VERY HAPPY with the results of the carpet cleaning! Very reasonably priced and excellent job all around. Technician Jaden was on time and looked over the carpets, commenting on the problem areas and the general condition of the carpets. He went right to work quickly and discreetly, doing his best to work out the tough stains. Jaden was courteous, professional and gave us confidence that the job would be well done. Afterwards, he cleaned up, put away his equipment and left no trace except for sparkling clean carpets! We would use Ohana again!
Absolutely did such an amazing job! A++++! Pricing is affordable, being cheaper than the competitors. Fast response, made appointment and we’re here less the two weeks later. Calling today for a second visit after a year. Also did military discount. Highly recommend.
The job was done well, efficiently and early! Nick called me and said they were 90 min ahead of schedule. They did a great job! Very professional, courteous and kind. Our carpets look and smell so clean!
I received a text when Jaden was on his way. He & his partner explained what was going to be done & went right to work. They were professional & pleasant. Our carpet looks brand new. I am happy with Ohana Chem-Dry & will definitely refer them to anyone that needs their carpet cleaned.
I selected Ohana Chem-Dry because they use pet friendly cleaning solutions and had the convenience of making an appointment online, not to mention very good reviews. They texted me when they were about 20 minutes out and arrived right on time. They were able to clean a sofa and loveseat in under an hour and even took it upon themselves to spot clean another piece without my even asking. The two young men were pleasant and respectful and left my home clean and dry, unlike other companies I've used in the past have not done. I would highly recommend Ohana Chem-Dry for your upholstery cleaning needs. I will absolutely be using them again.
Excellent customer service at all points of thie process. from the office personnel (Frank) to the tech (Jayden) arriving on time and professional. I will highly recommend Ohana Chem to my ohana. 5 starts well worth the experoance. Mahalo
The guys were great! On time, professional and did an amazing job on our stained carpet and couches. Will definitely recommend Ohana Chem Dry.
Worked diligently to clean up a mess and thank goodness some markings were water soluble. Although they said would dry in 3-4 hrs, found areas still wet so don't recommend returning furniture, tables, etc. till the next day to give areas more time to dry. It would help if all windows/doors were open for air/sun to help the drying process. No odors involved. Would definitely hire them again in the future. Workers very cooperative and helpful especially when they had to lug their machines up 30 stairs from the street. Thank you for your kokua and great work ethics.
Great work by the two young men who cleaned our area rugs and several pieces of upholstered furniture. They arrived on time and did a very thorough job.
Website booking was very easy. Technicians were on time and very courteous. The cleaning was reasonable quick and quality of work was outstanding. Mahalo!
I would definitely use a Ohana Chem Dry again. Their workers are very respectful great personality and cares a lot about my needs. I would definitely recommend them to anyone that needs carpet cleaning or even tile cleaning. Thank you so much Ohana Chem much happier Dry for making my day. Chris and Jaden who came over did a great job.
Excellent work! They got rid of the bad smell of my new home carpet and 1 big stain. Previous owner said she hired a different company to clean it but I see Chem Dry did a better job! Highly Recommended!!
My experience with Ohana ChemDry has been a very pleasant and professional experience. Frank and his team were were detailed from beginning to end. He is a hard worker and a blessing to work with. Our carpets are clean and we received many compliments on a job well done. Thank you Frank and team!
My 2 year old decided to rub diaper cream into my fabric couch. Any parent knows that this is miserable to get off! I spent hours trying to get it off and finally called them. The had someone out the same day, and in 40 minutes had it completely done and looking brand new. Very impressed by the work and the customer service. Would definitely call them again!
I've used this company many times in the last several years in my rental properties. I have always been pleased with their results. Their service is very reasonably priced. I definitely recommend them.
We have used Ohana Chem-Dry for years. We have a real estate company and manage rental properties. The crew and proprietor are courteous and passionate with the service they provide. Quick response in service and always on time. Love their work and will continue to utilize their services. I'm not one to do reviews on companies but this one, was a no brainer :0) Highly recommend to give them a try. What have you got to lose? Dirt and Grime maybe...
I have been using Frank and his team for years to clean the carpets in my listings. I just had an appointment today and the service was amazing as always. The online scheduler is so easy to use with upfront pricing. Thank you Frank and Nick for providing amazing service.
Had my couch cleaned and treated for pet odor after moving by Chris. Chris took took extra time to break down their process and answered all of our questions enthusiastically. I unfortunately could not get my jute rug cleaned due to risk of ruining it, but I was happy that Chris took the extra precaution to ensure that they didn’t ruin any of my belongings! He even gave me advice on how to clean it since they could not. I would recommend Ohana Chem Dry to everyone looking for a great price and customer service.
Very responsive and efficient team. Easy to work with which is rare in Honolulu area. Chris and his team did a great job in explaining the cleaning process and did a great cleaning job for our sofas and rugs. I would definitely use their service again.
Ohana Chem-Dry did a great job. Chris and Thorn were excellent - Prompt, professional, friendly, and very knowledgeable (I had specific questions about tile cleaning and they followed up with good advice). My carpets look fantastic! I will definitely use Ohana again.
Got our carpets deep cleaned with PURT in our 4 bedroom home today, 5/5/22. Booked the appointment with Frank who was easy going, knowledgeable, and pleasant to talk to over the phone. The techs, Colby and Keoki were professional, friendly, and efficient. They explained steps throughout the process and showed us how much pet hair/grime they got out of our carpets. So far so good, we’re happy with the results… the stench of pet urine/odor has gone away and the carpet no longer feels “sticky” to walk on. Thank you Chem Dry!
Frank and his helper showed up on time here at the MVT, and Did an excellent job cleaning our carpet that hadn’t been cleaned in over four years. Very professional and fun to deal with.. Ohana, We will use them Frank and Ohana Chem-Day again next year! Thank you, Rusty and Jennifer Dailey
Getting the home ready for move out day! Chem-Dry is a quality carpet cleaning service backed up with outstanding customer service! Ohana Chem-Dry was able to restore the life of my carpet from how dirty my dog got it. I am impressed with their 30 day guaranty. I highly recommend to all if you want your carpets to look amazing!
I can't say enough about Frank he took the time to listen to our needs and then gave us options as to what needed to be done with the pet urine left behind from previous tenants pet. He was also very accommodating with scheduling us right away. Very knowledgeable and professional we will use Ohana Chem -Dry for all our carpet needs in the future. Thank you Frank
Frank at Ohana Chem-Dry did an excellent job on our carpet!! Stairs are a high traffic area, but he got the stains out, and carpet came up beautifully clean. It has remained clean with Chem-Dry unlike with other solutions, where stains return after a week. I am very happy with the service- Frank is very professional and I will be using his service again next time!!!!
Getting the home ready for move out day! Chem-Dry is a quality carpet cleaning service backed up with outstanding customer service! Ohana Chem-Dry was able to restore the life of my carpet from how dirty my dog got it. I am impressed with their 30 day guaranty. I highly recommend to all if you want your carpets to look amazing!